Valid requests must be received by email 30 days before course date. All refunds are subject to $50 processing fee. Refund requests require 4-6 weeks.
Make Up Policy
Lighthouse Counseling ENT is an ACEP provider with strict rules pertaining to receiving NBCC credit. Any time missed during the workshop will have to be made up during a corresponding time at a future training. For instance, if a person misses from 9 am to 11 am on Day 2 of the conference, then they will need to make up from 9 am to 11 am on Day 2 at a future workshop. According to NBCC, there are no exceptions to this rule. Certificates are only awarded when all 30 hours of course time has been completed.
Protecting your information is important to us. Any collected information about you is to sign up and pay for conferences/seminars. Your information is not shared beyond paying for conferences/seminars and for conference/seminar purposes. Your information is not shared with any third parties.
Review and resolution of complaints & disputes:
In order to receive a certificate for the 30 hour Supervision Workshop, attendees are required to attend all 5 days of the workshop, and participate in activities and breakout sessions. Participants, with prior approval, may attend the same day missed at a future workshop to make up days missed due to illness, bereavement, etc.
In order to receive a certificate of completion for the self-care seminar, attendees need to attend the entire self-care seminar and participate in the seminar.
Complaints and disputes are reviewed against Lighthouse Counseling Enterprises policies.
Lighthouse Counseling Enterprises (LCE) mission– to quip those receiving services. LCE strives to provide effective resources and help to those receiving training, attending a seminar, supervision, consultations, or counseling.